At Optimal U, we use advanced technology to enhance your healthcare experience while prioritizing the security and confidentiality of your personal information.
This Technology Consent outlines how we use digital tools and ensures transparency in your care.
What You’re Consenting To
Digital Communications
By agreeing to this policy, you consent to receive communication from Optimal U via secure digital platforms, including emails, text messages, and our digital portal.
Use of Telemedicine
Virtual appointments are conducted through secure telemedicine platforms that comply with privacy regulations. These sessions are recorded only with your explicit consent for training or review purposes.
Data Collection and Storage
Health information shared through our digital platform is securely stored and used to provide personalized recommendations and monitor your progress.
Wearable Device Integration
If applicable, you consent to share data from wearable devices or apps to enhance care plans and track key health metrics.
How We Protect Your Information
Secure Systems: Your data is encrypted and stored on secure servers that comply with Canadian privacy laws, including PIPEDA.
Limited Access: Only authorized healthcare professionals involved in your care can access your data.
Transparency: You can request access to your data at any time and update or remove it as needed.
Your Responsibilities
Ensure that the devices used to access Optimal U’s digital tools meet basic security standards (e.g., password protection and updated software).
Notify Optimal U immediately if you suspect unauthorized access to your account or data.
You may withdraw your consent for technology use at any time. However, this may limit access to certain services, such as virtual consultations or digital health tracking.
Contact Us
Please contact our support team if you have questions about this Technology Consent or need assistance.
