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Terms And Conditions

Pre-Registration Deposit Terms

During the pre-registration phase, Optimal U requires a $500 deposit to secure your membership. This deposit is securely held in trust and is fully refundable until a final decision has been made to construct the clinic. You will receive 30 days prior notice to confirm your membership at which time your deposit will become non-refundable. Member fees will only due when the clinic opens and becomes operational.

These Terms and Conditions outline the rules and regulations for the use of Optimal U Inc.’s services and website. By accessing our services or website, you agree to comply with these terms.

Membership Requirements

Eligibility
Membership is open to individuals aged 18 and older.

Commitment
Membership requires a one-year minimum commitment. Early cancellations are subject to penalty fees, as outlined in our Cancellation Policy.

Payments
Membership fees are payable annually or through an approved monthly payment plan. Missed payments may result in membership suspension or termination.

Service Usage

  • Scope of Services: Optimal U provides Lifestyle Medicine services, which complement but do not replace traditional medical care. Members are encouraged to maintain relationships with their primary care providers.
  • Appointment Policies: Members must provide at least 48 hours’ notice for cancellations or rescheduling. Repeated no-shows may impact membership benefits.
  • Digital Platform Access: Members gain access to our digital platform, subject to usage terms. Sharing login credentials or misuse of the platform may result in account suspension.

Privacy and Confidentiality

Data Protection
Your personal health information is protected under applicable privacy laws. For more details, refer to our Privacy Policy.

Communication
Optimal U may contact members via email or phone to provide updates, service reminders, or promotions. Members can opt out of marketing communications at any time.

Limitations of Liability

  • Optimal U’s services are provided as part of a holistic health approach. Outcomes may vary, and we do not guarantee specific results.
  • Members are responsible for following medical advice and lifestyle recommendations provided by our physicians.

Amendments and Updates

Optimal U reserves the right to modify these Terms and Conditions at any time. 
Updates will be communicated to members via email or on our website.
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